LEGAL TERMS

Terms of Service

Effective August 26, 2026

These Terms of Service govern access to and use of Item Legacy, the collection-management service developed and operated by Vellstead LLC (“Vellstead,” “we,” “us,” or “our”).

1. Eligibility and account

You must be able to form a binding agreement where you live to use Item Legacy. If you use the Service for an organization, you represent that you have authority to bind that organization. You are responsible for maintaining accurate account information, protecting your sign-in credentials, and all activity under your account. Tell us promptly if you believe your account has been accessed without authorization.

2. The Service

Item Legacy is a web-based collection-management service for cataloging possessions and collections; recording item details, costs, estimated values, storage and insurance context; attaching photos and documents; organizing Sets and templates; generating reports; importing and exporting CSV data; and, where available to your account, using insights, spot-price, billing, and Cloud Backup features. The Service is offered at https://www.itemlegacy.com and its authorized applications and related services.

Features and availability

Features, limits, supported file types, plan entitlements, and availability may vary by plan, account state, device, browser, region, and deployed configuration. AI-assisted entries are not live at the effective date of these Terms; any reserved interface or endpoint for that capability is unavailable until separately implemented and released.

3. Your content and responsibilities

“Your Content” means information, text, item records, photographs, documents, files, tags, custom fields, feedback, and other material you submit, store, import, or make available through the Service. You retain ownership of Your Content. You grant Vellstead a non-exclusive, worldwide, royalty-free license to host, copy, process, transmit, display, and use Your Content only as needed to operate, secure, support, improve, and provide the Service and to comply with law.

You promise that

  • you own or have the rights, permissions, and lawful basis needed to submit and use Your Content;
  • Your Content and use of the Service do not violate law, third-party rights, confidentiality obligations, or these Terms;
  • you will not upload passwords, access tokens, safe combinations, keys, or other information whose disclosure could create unreasonable security or safety risk; and
  • you will maintain your own appropriate records and backups for important content.

4. Acceptable use

You may use Item Legacy only for lawful, authorized, personal or internal organizational collection-management purposes. You may not:

  • access another person’s account or data without authorization;
  • probe, scan, test, or bypass security, access controls, rate limits, or ownership restrictions;
  • upload malware, corrupted files, macros, executable code, or content intended to interfere with the Service;
  • reverse engineer, decompile, scrape at scale, or create a competing service from the Service except where law cannot prohibit that activity;
  • use the Service to facilitate theft, fraud, regulated trade without required authorization, unsafe conduct, or infringement;
  • misrepresent values, ownership, provenance, insurance coverage, or professional credentials; or
  • use the Service in a manner that harms users, Vellstead, or the Service.

5. Plans, payments, renewals, and cancellation

Item Legacy offers a Free plan and paid plans. Current plan descriptions, limits, and annual prices are presented in the Billing & Pricing experience before purchase. Paid plans are processed through Stripe Checkout as subscriptions. By completing a paid checkout, you authorize the applicable recurring charges disclosed at checkout, including applicable taxes, until you cancel in accordance with the checkout and billing-portal instructions.

Billing transparency

The amount, billing interval, included features, and any promotion are disclosed in the applicable checkout flow. The checkout terms control if they differ from a marketing summary. Vellstead may change future prices or plan terms by providing notice before a renewal or as otherwise required by applicable law; changes do not alter a then-current paid period unless you agree or law permits.

Cancellation and plan changes

You can manage a Stripe-backed paid subscription, payment method, and cancellation through the customer billing portal made available in Settings → Billing & Pricing. Cancellation takes effect according to the billing portal and Stripe checkout terms; access ordinarily continues through the paid period already purchased unless otherwise disclosed. The Service does not promise refunds, credits, or prorated amounts except where required by law or expressly stated at purchase.

6. Cloud Backup

Cloud Backup is an optional add-on or included benefit for eligible plans. At the effective date, eligible accounts receive up to 1 GB of private backup storage, subject to the plan or add-on entitlement shown in the Service. Snapshot processing checks for due backups periodically; a backup is not a guarantee that every item, every point in time, or every device state will be recoverable.

Restore requests and retention

A restore is a reviewed request, not an instant self-service overwrite. Vellstead may require verification and may decline, delay, or limit a restore when necessary to protect security, integrity, or other users. When paid Cloud Backup access ends, snapshots may be retained for up to 30 days to allow renewal or export, then may be removed. You remain responsible for keeping independent copies of important data and original media.

7. Availability, changes, and beta features

We may maintain, modify, suspend, or discontinue any part of the Service, including features, plans, limits, and integrations. We will use reasonable efforts to avoid material disruption, but the Service may be unavailable for maintenance, security, provider outages, capacity, or circumstances outside our control. We may label a feature beta, preview, experimental, or coming soon; those features may change, be unavailable, or be withdrawn without becoming part of the paid Service.

8. Intellectual property

Item Legacy, Vellstead, the Service, software, designs, text, logos, marks, interface, documentation, and other Vellstead materials are owned by Vellstead or its licensors and are protected by applicable intellectual-property laws. Subject to these Terms, Vellstead grants you a limited, non-exclusive, non-transferable, revocable right to use the Service during your authorized access. No other rights are granted by implication or otherwise.

9. Third-party services

The Service may rely on third parties, including Supabase for authentication/data infrastructure and Stripe for payment processing. Your use of third-party services is subject to their separate terms and privacy practices. Vellstead is not responsible for third-party services or for outages, changes, or acts of those providers, except to the extent responsibility cannot be excluded under applicable law.

10. No professional advice; valuations and reports

Item Legacy is an organizational tool. Values are user-entered estimates or calculations based on inputs such as recorded weight, purity, quantity, and saved spot price. Reports, insights, cost comparisons, melt values, insurance-readiness indicators, and estate-oriented records are informational only. They are not appraisals, offers to buy, insurance coverage determinations, legal advice, tax advice, financial advice, conservation advice, firearms-safety advice, or estate-planning advice. Obtain qualified independent advice when decisions require it.

11. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” VELLSTEAD DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, AND THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS. We do not warrant that any value, report, calculation, backup, export, or stored record will meet your needs or be complete, current, or accepted by an insurer, adviser, buyer, court, or government authority.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VELLSTEAD AND ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, GOODWILL, USE, OPPORTUNITY, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, VELLSTEAD’S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID VELLSTEAD FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY OR (B) US$100.

13. Indemnity

To the maximum extent permitted by law, you will defend, indemnify, and hold harmless Vellstead and its affiliates, licensors, service providers, officers, directors, employees, and agents from claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to Your Content, your use of the Service, your breach of these Terms, or your violation of law or third-party rights. Vellstead may control the defense of a covered claim, and you will reasonably cooperate.

14. Suspension and termination

You may stop using the Service at any time. We may suspend or terminate access, remove or restrict content, or cancel a subscription when we reasonably believe this is necessary to protect the Service, users, Vellstead, a third party, or compliance with law; for nonpayment; or for breach of these Terms. You may request permanent account deletion through Settings. Deletion requires identity verification and follows the in-product process; export content you need before confirming deletion.

15. Privacy and communications

Our handling of personal information is described by the privacy disclosures available through Vellstead. By using the Service, you agree that we may send transactional, service, security, account, billing, and legal notices to the email address associated with your account or through the Service. Keep that email address current. Marketing communications, if any, will provide the choices required by applicable law.

16. Changes to these Terms

We may update these Terms to reflect changes to the Service, law, security, or business practices. We will post the updated effective date and, for material changes, provide additional notice through the Service or by email when reasonably practicable. Continued use after the effective date of updated Terms means you accept them, except where law requires a different form of consent. If you do not agree, stop using the Service and cancel any paid subscription before the next renewal as appropriate.

17. General terms

These Terms, together with any applicable checkout terms, privacy disclosures, and any terms expressly incorporated by reference, are the entire agreement between you and Vellstead regarding the Service. If a provision is unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will remain in effect. Vellstead’s failure to enforce a provision is not a waiver. You may not assign these Terms without Vellstead’s prior written consent; Vellstead may assign them in connection with a merger, acquisition, reorganization, sale of assets, or by operation of law. Nothing in these Terms limits rights that cannot be waived under applicable law.

18. Contact

For questions, notices, billing concerns, or Terms-related requests, contact Vellstead LLC at hello@vellstead.com with the subject line “Terms.” You may also visit https://vellstead.com. Do not include passwords, payment-card numbers, safe combinations, access tokens, or other sensitive credentials in email.